Bryan Chonto

Military Service:

• Rank: Specialist

  Branch/Position: Army

  Period: August 2003 - August 2008

  Occupation: 11B - Infantryman - 11B

  Duties Description:
  The infantryman supervises, leads, or serves as a member of an infantry activity that employs individual small arms weapons or heavy anti-armor crew served weapons, either vehicle or dismounted in support of offensive and defensive combat operations.

Work history:

• Job Title: Outreach Coordinator

  Company: NYC Department of Records and Information Services

  Period: August 2022 - August 2023

  Role Description:

  • Coordinated and oversaw the implementation of the Neighborhood Stories Program, a volunteer initiative that solicited and recorded oral histories from populations across New York City.

  • Managed the WomensActivism.NYC project, including volunteer cultivation and training, in order to collect and make available the stories of inspiring women on the initiative’s digital platform.

  • Planned, coordinated, and conducted training with volunteer candidates to familiarize them with the systems, processes, and expectations of various programs.

  • Conducted outreach across several platforms (including phone, email, and social media) in order to recruit potential volunteers and grow the audience for the agency’s message and initiatives.

  • Maintained electronic communication with the current cohort of volunteers across several initiatives, keeping them apprised of the agency’s needs, its expectations, and the state of various volunteer programs presently offered.

  • Worked closely with the staff and team members of DORIS’s External Affairs Unit in order to plan and implement short- and medium-term volunteer initiatives for the 2022-2023 AmeriCorps term.

  • Updated and maintained accountability of data on Microsoft Teams, Forms, Excel, and other technology platforms related to data organization. 

• Job Title: Operations Assistant

  Company: Benson Beverage Distribution

  Period: January 2020 - July 2022

  Role Description:

  • Supported with operational, inventory, merchandising and fulfillment of orders for dozens of small and large-chain customers across Brooklyn.

  • Provided exceptional customer service by establishing and maintaining positive relationships with customers, particularly during a year of great uncertainty for many.

  • Supported on administrative tasks such as general point-of-contact office communications, incoming order management and fulfillment, and inventory discrepancy resolution. 

• Job Title: Screening Coordinator

  Company: iMentor

  Period: April 2019 - December 2019

  Role Description:

  • Managed screening data on Salesforce and iMentor’s online mentoring platform.

  • Updated and logged application status, emails, calls, and all other application data. Executed iMentor’s screening processes to consistently reflect national best practices.

  • Reflected and reported screening progress and trends; proactively communicated needs and concerns that related to the team’s ability to meet screening goals.

  • Analyzed applications for motivation, bias, past experience, openness and potential as a mentor; determined suitability for the iMentor program and make recommendations regarding volunteer eligibility. Interviewed mentor applicants and review references.

  • Closely collaborated with local recruitment team members to facilitate the mentor lifecycle. 

• Job Title: Community Research Analyst

  Company: Hunter College Office of Alumni Relations

  Period: July 2018 - March 2019

  Role Description:

  • Conducted initial and primary research on prospective donors to the Hunter College Alumni Fund.

  • Identified and researched alumni for social media posts and engagement, and newsletter contribution.

  • Researched and identified the status of potential LinkedIn group members, as well as other enduring social media engagement efforts. 

• Job Title: Development Associate

  Company: The New York Foundling

  Period: November 2017 - June 2018

  Role Description:

  • Performed data entry and assured integrity of data in donor management software (SalesForce), including importing outside website donations into the database (PayPal, paper checks, etc.)

  • Performed mail merges, list pulls, and ran regular and ad hoc reports.

  • Prepared and sent out acknowledgment letters to all donors in a timely manner. 

• Job Title: Paralegal

  Company: Fragomen Worldwide

  Period: November 2014 - August 2016

  Role Description:

  • Learned procedural and processing requirements for various types of non-immigrant and immigrant visa petitions and applications.

  • Analyzed case documents and prepared immigration applications for filing with the appropriate government agency.

  • Drafted petitions, applications, and specialized support letters detailing eligibility for visa classification and other immigration benefits. 

• Job Title: Development Assistant

  Company: Scholars at Risk

  Period: June 2012 - October 2014

  Role Description:

  • Served as a primary architect of the organization’s social media activity.

  • Coordinated event planning for conferences and meetings, most prominently the organization’s flagship conference in Amsterdam in April 2014.

  • Performed administrative duties, including digital recordkeeping, accounting, and expense payments. 

• Job Title: Specialist, Infantry (11B)

  Company: United States Army

  Period: August 2003 - August 2008

  Role Description:

  • Contributed to the development of operations through intelligence analysis, research, and data tracking.

  • Implemented missions by coordinating with personnel from various departments and levels of leadership.

Education:

• Columbia University

  Bachelor's Degree – Sociology

  Period: September 2008 - June 2012

• Brooklyn College

  Master's Degree – Fine Arts / Creative Writing

  Period: September 2016 - June 2018