About Apple

We’re a diverse collection of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. The people who work here have reinvented entire industries with the Mac, iPhone, iPad, and Apple Watch, as well as with services, including iTunes, the App Store, Apple Music, and Apple Pay. And the same innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it.

Every new product we invent, service we create, or store we open is the result of people working together to make each other’s ideas stronger. That happens here because every one of us strives toward a common goal — creating the best customer experiences. So bring your passion, courage, and original thinking and get ready to share it. This is where your work can make a difference in people’s lives. Including your own.

Apple’s most important resource, our soul, is our people. Apple benefits help further the well being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We’re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount — both offer everyone at Apple the chance to share in the company’s success. You’ll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education, and give you special employee pricing on Apple products.*

* Apple benefits programs vary by country and are subject to eligibility requirements.

At Apple, we're not all the same. And that's our greatest strength.

Job Specifications

  • LocationNew York City,NY
  • Published17 days ago, 2020-11-09T05:00:00Z
  • 2020-11-12Full Time

US-Expert


Summary

Are you passionate about sharing your knowledge of Apple products? We’re looking for people who get great satisfaction from helping people develop lifelong relationships with Apple every day. The Apple Store is a retail environment like no other — uniquely focused on delivering amazing customer experiences. As an Expert, whether you work full-time or part-time, you introduce people to the exciting world of Apple, having meaningful interactions, offering customized solutions, and turning curious visitors into loyal customers. With a deep understanding of Apple products and services, you spend time mentoring team members and serving as a role model for your team.

Both full-time and part-time jobs are available.


Key Qualifications

  • Demonstrated proficiency in technology, particularly Apple products, and the ability to quickly learn about new products.
  • Proven experience in sales and technology solutions, as well as in developing customer loyalty.
  • Ability to consistently deliver great customer experiences — no matter what the situation.


Description

You’re a leader in sales, product knowledge, and solutions, and highly influential in how you engage with customers. But you also know how to turn mild customer curiosity into intense interest — and ownership. As new products and initiatives emerge, you’re the first to learn, share, and inspire your team members through approachability and action. You always meet, and at times exceed, your established performance goals. You’re proud to represent Apple, and you exemplify that in all your interactions with customers.

Discover even more benefits of doing what you love. Apple’s most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We’re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount — both offer everyone at Apple the chance to share in the company’s success. You’ll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education, and give you special employee pricing on Apple products. Note: Apple benefits programs vary by country and are subject to eligibility requirements.


Requirements

  • You’re passionate about Apple, and you inspire and educate others about all that Apple has to offer.
  • You can set the standard for Apple’s unique style of service through words and action.
  • You have strong people skills — you’re approachable, a good listener, and empathetic.
  • You can serve as an engaging role model to Specialists.
  • You’ll need to be flexible with your schedule. Your work hours will be based on business needs.